Our client
success programs

Agency Retainers. Monthly Website Care Plans. TimeBlocks. Priority Support.

Website Support and Client Success Programs for Biotech, Life Science, Science Software, Lab Equipment, Medical Devices, Healthcare, Pharmaceuticals, Geology and Energy sectors.
Stop worrying if or how your website is performing. Let us handle that for you.
Your website will run faster. It will convert better, bring in more revenue with our exclusive care.
We support the websites we build with our range of support services and online marketing.

You have a website that is critical for your business. It generates leads, customers and revenue.
Our care plans and ongoing support are designed to offer you Peace of Mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

Continued Goal Success

Support requests.
We are pleased to offer free support to our clients for up to 15 days after the launch. However, due to the nature of
open-source software, the ever-changing internet and technology in general, we understand problems may arise outside the free 15 day period. We also understand that there may still be unforeseen issues that require additional assistance or expertise.

We have three ways of offering you that support. Website Monthly Care Plans, Discounted Bulk Time Blocks and Client Success Plans, all of which give you priority support in the Arttia Creative Studio.



Your time is precious and should be spent interacting with your customers and growing your business, not logging in and updating your website.
Website Client Success Support for Biotech, Science, Software,
Pharma, Geology and Energy sectors

Ask about our client success programs

Biotech Website Consultants

One-off website tune-up

Has it been awhile?
Request a Website Tune-Up.
All the features of a "Monthly Website Care Plan" above, for a one-time fee with 2 hours of fixes and adjustments included.

£497.00 Single Payment.

Our Website Tune-Up is just like a service for your car. Each year we take our car to the mechanic and get the oil changed, the tires checked, the light bulbs tested etc. Just like a car, if you don’t maintain your Website on a regular basis, it can get a bit loose, and things might stop working as they did when you first got it.

Our Website Tune-Up includes:

  • Complete security scan to keep your visitors safe Any malware removal.
  • Full website backup to save a copy of your valuable website data
  • Speed optimisation. Improves website load time for your visitors.
  • Website software upgrades. For better security and the latest WordPress features.
  • Broken link scan and fixing. For better SEO, Google hates broken links.
  • Detailed website review and recommendations. A written report, with a plan of action.
  • 2 Hours Support, Design or Development Time. Included to help fix any reported issues and implement any key recommendations.

Arttia Creative Time Blocks

How Arttia Creative TimeBlocks work?
Arttia Creative TimeBlocks is a discounted approach to purchasing bulk consulting time for use with a range of services we offer.

TimeBlocks can be more efficient for ongoing projects and ad-hoc needs than project-based fixed-fee engagements.

Arttia Creative TimeBlocks are popular with clients for 5 reasons:

  1. Discounted Rates. You receive discounted rates for design and consulting work. For the largest blocks of time purchased, the savings are at our maximum discount.
  2. Priority Service. Your position in our studio work queue is given a priority focus, and new work can be scheduled quickly.
  3. Flexibility. You can use the TimeBlocks for anything you need from our wide range of services - see the last page.
  4. Long Expiration Date.The discounted pricing on consulting time lasts up to 12 months to use anytime you want to anything you want.
  5. Monthly Reports. All Time Blocks are tracked, recorded and reported each month. You see exactly how your investment is being used.
Web Design Newcastle
Life Sciences Website Design

CALL:   +44 (0)191 500 7118  |  EMAIL:   [email protected]